Employer Toolkit
Benefit from on-job and online training
Upskill your staff, improve their job satisfaction and add to the tourism talent pool with ServiceIQ on-job and online training courses.
Read More >
Tikanga Māori
Online resources
These online resources will help you learn and understand Te Reo Māori.
Read More >
Insight
Insight at a glance - Australian VFR market
Three quarters of the Australian visiting friends and relatives market also have the dual purpose of holidaying in New Zealand. Find out more about the characteristics of this important market in Insight at a Glance, the first in a new TIA series.
Read More >
Insight
Tourism Forecasts - 2018 - 2024
Read the Ministry of Business, Innovation & Employment forecasts for key tourism markets for the 2018-2024 period.
Read More >
Insight
Kiwis more concerned about burden of tourism than Aussies, research shows
New research from Angus & Associates indicates that New Zealanders feel more concerned than Australians about the negative effects of international tourism.
Read More >
Insight
Stats New Zealand
This government agency is a rich source of data on a wide range of topics, from tourism and the environment to income and social wellbeing.
Read More >
Insight
Tourism New Zealand
Tourism New Zealand produces a range of valuable tourism insight.
Read More >
Insight
New regional spend insight
The government's Monthly Regional Tourism Estimates (MRTEs) provide an estimate of regional monthly expenditure on tourism from both international and domestic consumers.
Read More >
Insight
Chinese NZers domestic travel survey
More than 90% of Chinese New Zealanders took at least one domestic holiday trip in the past 12 months spending approximately $315 million, according to a February 2018 survey prepared by Trace Research (NZ).
Read More >
Employer Toolkit
Business tax
Tax updates, tools and information, including Inland Revenue news and events.
Read More >
Insight
Tourism Insight Framework
The Tourism Insight Framework aims to drive changes so that tourism businesses and stakeholders have the quality knowledge needed to make better informed decisions and achieve better outcomes.
Read More >
Insight
Unravelling the Philippines
Take a deep dive into the Philippines in our latest Making Sense of the Numbers report. Arrivals from this South East Asian market increased to 22,700 in the year ending August 2017, up almost 30% on the previous year, spurred by a growing middle class keen to travel to new destinations.
Read More >
Insight
Making sense of the numbers
This Venture Southland case study highlights how Regional Tourism Organisations can use DGiT (Domestic Growth Insight Tool) to gain a comprehensive picture of their potential domestic visitor market and the impact this can have on their region.
Read More >
Insight
Use DGiT to boost domestic tourism
DGiT is a free and simple online tool to help tourism businesses boost the value they get from domestic tourism.
Read More >
Insight
Making sense of the numbers - unravelling regional insight
In the May 2017 issue of Making sense of the numbers, TIA Insight Specialist Steve Riley discusses what regional insight is available and how it can help with capacity and investment decisions.
Read More >
Insight
Making sense of the numbers - unravelling working holiday visas
In the April 2017 issue of Making Sense of the Numbers, TIA Insight Specialist Steve Riley unravels working holiday visas. Such schemes provide a valuable source of labour for tourism industry operators, especially those looking to fill seasonal or temporary resource requirements.
Read More >
Insight
Making sense of the numbers - visitor spend
Attempting to understand what visitors spend isn't always easy. TIA Insight Specialist Steve Riley explores what the different government measures of visitor spend are, how they differ from one another and how tourism businesses can use this information.
Read More >
Employer Toolkit
Tourism business tips
Tips and resources to help tourism operators succeed and thrive, including information on starting a business.
Read More >
Employer Toolkit
Business continuity planning
Practical information to help your business plan for an emergency.
Read More >
