TIA Board of Directors

Trent Yeo
Adventure & Outdoor Sector

Trent Yeo

Executive Director, Ziptrek Ecotours

Trent Yeo is the Executive Director of Ziptrek Ecotours in Queenstown, which opened in 2009. Ziptrek is a sustainability-focused business providing personalised ziptrek eco-tours while telling a place-making story to thousands of guests.

Trent has served in a number of governance roles and is a strong sustainability advocate. He is a licensee and curator of TEDxQueenstown and is a regular speaker and panellist on sustainability, education, tourism and entrepreneurship programmes and events.

Air Transport Sector Colin Keel Portrait
Air Transport Sector

Colin Keel

Chief Executive, Queenstown Airport

Colin Keel has been Chief Executive of Queenstown Airport Corporation since June 2016. He is focused on providing sustainable air connectivity to the region as well as building strong relationships with key stakeholders and the community to align infrastructure development with future growth plans.
Prior to joining QAC, Colin held senior leadership roles across a range of aviation, transport and infrastructure businesses, including American Airlines, Qantas Airways and Aurizon. He has also been a senior advisor to major international pension funds on investments in the transport and energy sectors. Colin began his career as a corporate lawyer and has worked in Australia, the UK and US.
Colin holds a Juris Doctor degree from the University of Pennsylvania and a Bachelor of Arts (Hons) degree from Muhlenberg College in Pennsylvania.  He is on the executive committee of NZ Airports Association and is a member of the region’s transport governance group.

Graeme Stephens compressed
Attractions, Conferences and Events Sector

Graeme Stephens

Chief Executive, SkyCity Entertainment Group

Graeme Stephens began as Chief Executive at SkyCity Entertainment Group in May 2017 with deep expertise in the gaming, hospitality, and leisure industries.

Prior to SkyCity, Graeme spent four years as CEO of Sun International, a casino, resorts and entertainment company listed on the Johannesburg Stock Exchange. Under his leadership the company rebalanced its portfolio, diversified into growth areas in both South Africa and Latin America, redeveloped its flagship resort in Sun City and built a new casino resort near Pretoria. An accountant by profession, Graeme previously spent more than 10 years in banking and corporate finance.


Kauahi Ngapora
Co-opted Director

Kauahi Ngapora

General Manager, Whale Watch Kaikoura Ltd

Kauahi Ngapora is of New Zealand Māori descent with Waikato-Tainui and Ngāi Tahu links. Kauahi has been involved within the tourism and marine transport sectors for 25 years with Whale Watch Kaikoura.

Kauahi is a member of Te Korowai o Te Tai o Marokura, a member of the Ministerial Advisory Committee the Kaikōura Marine Guardians and a member of the Governments Tourism Infrastructure Fund Panel.

Reuben Levermore2
Co-opted Director

Reuben Levermore

Head of Tourism and Regional Affairs, Air New Zealand

Reuben Levermore is Head of Tourism and Regional Affairs at Air New Zealand.  Prior to joining Air New Zealand, Reuben was Director of Communications at the Ministry of Foreign Affairs & Trade and served as New Zealand Ambassador to the Philippines and as Ambassador to Thailand, Cambodia and Lao PDR. He has also worked in international trade negotiations, and as a financial markets advocate in the City of London.

Culture and Heritage Phillipa Tocker Photo
Culture and Heritage Sector

Phillipa Tocker

Executive Director, Museums Aotearoa

In the 12 years Phillipa Tocker has been with Museums Aotearoa, she has developed strong relationships across culture and heritage, and a broad and deep understanding of the enormous contribution this sectors make to New Zealand's society. Phillipa is also very aware of the challenges that culture and heritage organisations face.


Quinton cropped
General Industry Sector

Quinton Hall

Chief Executive, Ngāi Tahu Tourism

Quinton Hall is the leader of Ngāi Tahu Tourism (NTT), the iwi-owned company that operates many of Aotearoa's iconic tourism and adventure experiences. 

Quinton took up the Chief Executive role in 2014, returning to his hometown of Christchurch (Ōtautahi). Prior to this, he was based in Auckland as Chief Operating Officer with Tourism Holdings Limited. 

Quinton's extensive experience draws from both tourism development and the wider business community. He was formerly Chief Technology Officer at NZ Lotteries, starting as Risk and Audit Manager. His experience covers a range of areas, including visitor experience management, project management, human resources, asset management, group procurement and IT. 

Governance is also a key skill for Quinton, whose director roles include joint ventures and commercial partnerships. He holds a number of directorships in his role with NTT and personally as a director of Gymnastics NZ. 


Richard Lauder resized
General Industry Sector

Richard Lauder (Chair)

Chief Executive, Wayfare

Richard Lauder has held chief executive positions at six successful companies over a 27-year career in tourism, manufacturing, aviation and infrastructure. Since joining Real Journeys in 2012, he has tripled the size of the company and recently restructured it to become Chief Executive of Wayfare, a company that owns and has oversight of some of New Zealand’s most loved tourism brands: Cardrona Alpine Resort, Go Orange, International Antarctic Centre, Canyon Food & Brew Co, as well as Real Journeys.  Combined, the group hosts about 1.6 million guests each year and employs around 1500 staff during peak periods.

Richard is a Chartered Member of the Institute of Directors and has served as a director on the boards of a number of industry organisations (TIA since 2014) and private companies. He currently holds the chairmanship of both TIA and the Wakatipu High School Foundation. He was appointed TIA Chair in September 2018.

Gillian Millar cropped
Hotel & Lodges Sector

Gillian Millar

Senior Vice President Operations - New Zealand, Fiji and French Polynesia, Accor

Gillian Millar is the Accor Senior Vice President Operations for New Zealand, Fiji and French Polynesia. She was appointed to the role in April 2017, based in the Accor Regional Office in Auckland. This is the first time a female leader has held this strategic role for New Zealand’s largest hotel operator. Gillian responsible for managing Accor interests in the region – in New Zealand specifically this comprises 32 hotels, 4300 rooms and 10 brands which generate over $400 million in revenue. 

Grant Webster compressed
Land Transport Sector

Grant Webster (Co-Deputy Chair)

Chief Executive, Tourism Holdings Ltd (thl)

Grant Webster was appointed CEO of thl in December 2008, before which he was Chief Operating Officer – Attractions Division with the company for three years.  Grant’s background includes senior executive roles and directorships across the tourism, hospitality, gaming and retail industries. Immediately prior to joining thl Grant was a General Manager at SKYCITY Auckland.

Fergus Brown
Holiday Parks, Motels and Other Accommodation

Fergus Brown (Co-Deputy Chair)

Chief Executive, Holiday Parks New Zealand (HPNZ)

Fergus Brown is Chief Executive of HPNZ, which is a full member of TIA, BYATA and an allied member of the Tourism Export Council New Zealand. 

Regional Tourism Organisations David Perks
Regional Tourism Organisations Sector

David Perks

General Manager, WellingtonNZ

David's experience in the tourism sector in New Zealand spans over 20 years.

Following a decade with Millennium Hotels in metropolitan and provincial destinations, David led Positively Wellington Tourism and when WellingtonNZ was formed as the capital’s EDA he became General Manager – Regional Development, Destination & Attraction.

David lead the tourism, business events and i-SITE teams at as well as work developing a regional destination plan and the Wellington Convention & Exhibition Centre. Being responsible for the workforce and business growth team has enabled tourism to be at the heart of economic development activity.

David has been a Trustee of RTNZ for ten years and previously sat on the board of TIA, CINZ and i-SITE NZ representing the voice of local government. He is passionate about creating the optimum environment for the development of a sustainable tourism sector that benefits every community.


Stephen EnglandHall cropped
Tourism New Zealand Representative

Stephen England-Hall

Chief Executive, Tourism New Zealand

Stephen England-Hall joined Tourism New Zealand as Chief Executive on 3 April 2017.

Before joining TNZ, Stephen was Chief Executive of Loyalty New Zealand, the company behind New Zealand’s customer loyalty and data coalition, Fly Buys, and the analytics business LAB360. Stephen has extensive international experience working as a senior executive of world leading digital marketing, data and technology companies. Now he leads TNZ, the Government agency charged with growing the value of international visitors to New Zealand.  

Anna Black compressed4
Tourism Services and Services to Tourism Sector

Anna Black

Executive Director, General Travel NZ Ltd & President, Tourism Export Council

Started by Anna Black's father Peter in 1973, General Travel NZ Ltd is one of New Zealand’s original and longest running inbound tour operators. Anna initially pursued a career offshore in corporate banking, however she joined the business in 2004 when the call of tourism could no longer be ignored. She has progressed from FIT reservations, to product sales and marketing, general manager and into her current role as Executive Director and shareholder in the company.

Anna is also the President of the New Zealand Tourism Export Council (TEC).


Debbie Summers
Water Transport & Cruise Sector

Debbie Summers

Executive Director, ID New Zealand

With 20 years of cruise experience, Debbie Summers works closely with the vast majority of the world’s cruise companies, and she has a wealth of critically important industry connections at the very highest levels.

Debbie is Executive Director of ID New Zealand (the largest NZ cruise ground handler) heading up their Cruise Division and has been the New Zealand Cruise Association Chair since 2016.