Training and Education

Award winning operators share their experience

An inspiring and informative DVD with information and advice on environmental sustainability and marketing is now available to TIA Members!

Four award winning operators share their business experience and views on environmental sustainability and marketing. These are condensed into four short (7-9 minute) film clips.

The DVD will complement and enhance staff training and business planning around environmental and marketing issues.

The DVD was presented during the 2007 Regional Tourism Seminars. Order it now!

What's on the DVD?

ENVIRONMENTAL SUSTAINABILITY

Dive! Tutukaka
2006 Supreme Tourism Industry Award winner

Managing Director Jeroen Jongejans comments on environmental sustainability and explores climate change opportunities; the balance between the environment, community and profitability; organisational culture, innovation and leadership.

Awaroa Lodge
Abel Tasman National Park
2005 innovation in ecotourism award, Tourism Industry Awards

General Manager Allan Forsdick explains Awaroa's philosophy on environmental sustainability and details some of the lodge's current environmental initiatives including: restoration, organic gardening, adding value to visitor experiences, innovation, company culture and working with suppliers.

MARKETING

Nomad Safaris
Queenstown
3 time Tourism Industry Awards winner, including 2004 leisure activity award; 2006 Green Globe environmental award

David and Amanda Gatward-Ferguson describe their marketing priorities and share advice based on many years in the industry. Topics covered include: domestic marketing and seasonality, points of difference, customer feedback, closing the sale and community contributions.

Heritage Hotel
Queenstown

4 time Tourism Industry Awards winner, including 2005 and 2006 visitor accommodation award; 2005 and 2006 hotel accommodation award

General Manager Tim Pollock talks about the Heritage Hotel's marketing priorities and strategies including target markets, internet sales, unique selling points, staff training and retention, and environmental management.

Order the DVD now!

Available to TIA members at a cost of $17 each.

To order, email TIA at info@tianz.org.nz stating the number of DVDs you would like and your membership number. We will send you the DVD with an invoice.

For more information, contact TIA sector manager Geoff Ensor
Email: geoff.ensor@tianz.org.nz
Ph: 04 496 4889

On the Job Learning - Getting Fit to Survive

The Tourism Industry Association of New Zealand (TIA) in conjunction with the Aviation Tourism and Travel Training Organisation (ATTTO) recently produced an eleven minute video entitled "On the Job Learning - Getting Fit to Survive". This covers some of the findings of the Tourism Workforce and Skills Projections Research, and provides information on training in the workplace which is seen as a valuable staff retention strategy. The video also profiles Whakarewarewa Thermal Village in Rotorua, a small tourism enterprise which has successfully implemented on-job training, assisted by ATTTO.

To request a copy of the video please contact ATTTO on 04 499 6570 or email info@attto.org.nz

Tourism Planning Toolkit

Created by Lincoln University to help council staff, RTOs and anyone with an interest in tourism this large resource document provides the planning tools to meet specific tourism issues. This too is a must for strategic planning for your business or organisation in our complex industry. Get started and find this important resource by clicking Here.